How long will the store hold my order?
If you have a "Buy Online Pick Up In Store" or "Ship to Store" order, the store will hold it for up to 45 days from the time you get the email confirming your order is ready for pick up. You will get email reminders reminding you of the status. After 45 days, the item will be returned to inventory and the refund process will be initiated. Refunds usually take 7-10 business days.
Customer Care Hours
Sundays - 9:00am - 5:00pm (MTN)
Christmas Eve - 8:00am - 4:00pm (MTN)
New Year's Eve - 8:00am - 4:00pm (MTN)
We will be closed:
Thanksgiving, Christmas, & New Year's Day.