How long will the store hold my order?
If you have a "Buy Online Pick Up In Store" or "Ship to Store" order, the store will hold it for up to 14 days from the time you get the email confirming your order is ready for pick up. You will get email reminders reminding you of the status. After 14 days, the item will be returned to inventory and the refund process will be initiated. Refunds usually take 7-10 business days.
Customer Care Hours
Saturday - 8:00am - 7:00pm (MTN)
Sunday - 8:00am - 6:00pm (MTN)
We are closed:
Thanksgiving, Christmas, & New Year's Day.
Toll Free Support Line:
(Call center support hours above)