Customer Support

Items purchased from Sportsman’s Warehouse retail stores and website may be returned or exchanged within 30 days of purchase provided the following is satisfied:

• Merchandise is in resalable condition with original packaging
• Original sales receipt or original gift receipt is presented. A gift receipt may be used only for an exchange or gift card.
• Returns with valid proof of purchase will receive a refund based on the initial form of payment.   
• We reserve the right to limit or decline returns and exchanges without a valid proof of purchase or ID. 

Any purchases made between November 1st and December 31st can be returned or exchanged until January 31st with a receipt or gift receipt if merchandise is in resalable condition. 

The following items cannot be returned:

• Restricted products & hazardous materials such as: Firearms, Ammunition, Primers, Gun Powder (or other propellants), Bullets, Bear Spray, Pepper Spray, and related products
• Base Layers, Underwear, Swimwear, and related products
• Software
• Gasoline Engine-Powered Items (Mini Bikes, Generators, Go-Carts, Quads, Boat Motors, and related products)
• Dehydrated Foods
• Water Purification Products
• Gun parts
• Storage Containers (includes water coolers and gas cans)
• Stoves
• First Aid
• Propane Accessories
• Portable Power and Batteries
• Clearance Items ending in .97, .92, or .77.   
• Closeout and other items designated as Final Sale