Customer Support

Sorry We're Closed - Open at 8:00AM (MTN) 1-800-286-3076 Customer Care Hours?

Self Service Contact Support Store Support

Due to very high contact volume, please expect delays in response from our Customer Service Center. We apologize for any inconvenience.

Support Topics

Returns
New Updated: Sep. 17, 2020

Emergency Updates & Closures
Created: Mar. 18, 2020

Store Questions
New Updated: Sep. 08, 2020

Buying Online & Picking Up In Store
Created: Aug. 30, 2019

Ordering Online
New Updated: Sep. 08, 2020

Explorewards Credit Card
New Updated: Sep. 17, 2020

Explorewards Loyalty
Created: Apr. 25, 2019

Ordering Questions
Created: Apr. 25, 2019

Customer Care Hours

Monday - Friday - 8:00am - 9:00pm (MTN)
Saturday - Sunday - 8:00am - 6:00pm (MTN)

Christmas Eve - 8:00am - 4:00pm (MTN)
New Year's Eve - 8:00am - 4:00pm (MTN)

We will be closed:
Thanksgiving, Christmas, & New Year's Day.

Toll Free Support Line:

1-800-286-3076

(Call center support hours above)