Customer Support

Items purchased from Sportsman’s Warehouse retail stores and website may be returned or exchanged within 30 days of purchase provided the following is satisfied:

    • Merchandise is in resalable condition with original packaging

    • Original sales receipt or original gift receipt is presented. A gift receipt may be used only for an exchange or gift card.

    • Returns with valid proof of purchase will receive a refund based on the initial form of payment.   

    • We reserve the right to limit or decline returns and exchanges without a valid proof of purchase or ID. 

The following items cannot be returned:

    • Restricted products & hazardous materials such as: Firearms, Ammunition, Primers, Gun Powder (or other propellants), Bullets, Bear Spray, Pepper Spray, and related products

    • Silencers/Suppressors

    • Base Layers, Underwear, Swimwear, and related products

    • Software

    • Gasoline Engine-Powered Items (Mini Bikes, Generators, Go-Carts, Quads, Boat Motors, and related products)

    • Dehydrated Foods

    • Water Purification Products

    • Gun parts

    • Storage Containers (includes water coolers and gas cans)

    • Stoves

    • First Aid

    • Propane Accessories

    • Portable Power and Batteries

    •Trailers