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Having Trouble Registering Your Explorewards Loyalty Card?

If you're having trouble registering your Explorewards Loyalty Card, try the following:

  1. Verify that your online profile phone number matches the phone number given at the register.
  2. Make sure there are no dashes or spaces in the phone number.
  3. If your online profile phone number matches the phone number given at the register then please contact us with the following information.
    1. Name:
    2. Phone number given to cashier:
    3. Explorewards Loyalty card number:
    4. Store number or location:

Customer Care Hours

Monday - Friday - 8:00am - 6:00pm (MTN)
Saturday - 8:00am - 5:00pm (MTN)
Sunday - Closed

We are closed daily from 12:30pm -1:00pm and the below holidays.
New Year's Day, Easter Sunday, Independence Day, Thanksgiving, and Christmas.

Toll Free Support Line:
1-800-286-3076
(Call center support hours above)